Terms & Conditions

TERMS AND CONDITIONS

Effective Date: 06.01.2025 

By opting in to receive SMS messages from Hot Tubs Northwest LLC. (“we,” “us,” “our”), you  agree to these Terms and Conditions (Terms). By providing your phone number and opting in,  you agree to receive conversational messages from Hot Tubs Northwest. Message frequency  may vary. On average, you may receive 1-2 messages per month. Message and data rates may  apply. You can opt out at any time by replying STOP. For assistance, reply HELP. For more  information, please refer to our privacy policy. 

SMS Messaging Service 

By providing my phone number, I consent to receive SMS text messages from Hot Tubs  Northwest LLC for appointment reminders, and general two-way communication about products  and services provided by Hot Tubs Northwest LLC. Message and Data Rates may apply. 

Message Frequency 

– Conversational Messages 

o Messages will be used in a conversational way only. Hot Tubs Northwest LLC.  reserves the right to alter the frequency of messages at any time to increase or  decrease the total number of messages. Hot Tubs Northwest LLC. and carriers  are not liable for delays or undelivered messages. 

Appointment reminders 

o Messages will be used in a conversational way only. Hot Tubs Northwest LLC.  reserves the right to alter the frequency of messages at any time to increase or  decrease the total number of messages. Hot Tubs Northwest LLC. and carriers  are not liable for delays or undelivered messages. 

Status updates 

o Messages will be used in a conversational way only. Hot Tubs Northwest LLC.  reserves the right to alter the frequency of messages at any time to increase or  decrease the total number of messages. Hot Tubs Northwest LLC. and carriers  are not liable for delays or undelivered messages. 

General inquiries related to products and services 

o Messages will be used in a conversational way only. Hot Tubs Northwest LLC.  reserves the right to alter the frequency of messages at any time to increase or  decrease the total number of messages. Hot Tubs Northwest LLC. and carriers  are not liable for delays or undelivered messages. 

Message and Data Rates 

Message and data rates may apply based on your mobile carrier’s terms. 

Privacy Policy 

Your information will be handled in accordance with our Privacy Policy. Privacy Policy available on request.  

Cancellation/Opt-Out Instructions 

You can opt out of receiving SMS messages at any time by replying STOP to any message we  send you. After you opt out of text messaging, you will receive one additional message  confirming your request has been processed. 

Help/Customer Support

Text the word HELP for support. You may also contact us directly at sales@hottubsnw.com 

Liability 

We are not responsible for any charges, errors, or delays in SMS delivery or undelivered  messages caused by your carrier or third-party service providers.