We recently purchased a new Hot Tub from Hot Tubs NW and couldn’t be happier. From the initial sales process with Jared, to frequent follow up during manufacturing, to a smooth and informative delivery and set up with Sean. Every aspect of …

Enjoyed dealing with Jared. He gave no pressure, but was very knowledgeable and always available whenever I had a question. I shall recommend Hot Tubs NW to all my friends and family.

Thanks Jared

I enjoyed my experience with my account managers MRS. Rochelle Nelson, This was my first time buying and BITCOIN, while there were definitely some missteps on my end, your customer support was excellent and made it all fairly painless, and …

I had a great experience, there were no pressures, the crew were very knowledgeable and willing to help at the drop of a hat. The tub has been installed a couple of weeks now with no issues. The water test and the plan built seems to be …

The guys in the store were very helpful and knowledgeable. The tect that changed our was also great!!!!!

Customer service here is simply amazing. I am very glad I decided to go with a local company and not order an online tub. Kevin and Jared answered all of my questions and are very pleasant to work with. Super nice people and the local vibe …

Amazing customer service. Special thanks to Jared Couch for his stellar support with every aspect of my purchase.

I work for LA QUINTA hotel and we shop here for all are Pool and spa needs. Jeff is always so helpful and does a great job making sure I get all the correct parts but also goes above and beyond on helping me make sure I know how to install …

Awesome, knowledgeable, and helpful staff

Very nice and helpful people! Have interacted with this company for years and have never been disappointed.

Financial Analyst-Benjah Raphael has made a tremendous impact in my life in terms of my trading with him on Forex. He always handles my trading account with good strategy from the initial stage when I started trading with him

if you are …

Installed our new cover the day after it arrived. Quick, clean, and courteous service! Thank you!

Helpful Staff with a great selection of spas. I don't have a lot of experience here so can't say to much. They have always been friendly when I've come to get my water treatments and drool over all the fancy tubs

Jordan made sure we understood all aspects of the different options available, helped us hire the subcontractors needed for our lot, and then came out and did our startup and walk through on the day of delivery. It was a great experience, …

These folks have been wonderful to work with. Always willing to answer questions and buying and setting up our hot tub was very easy. And Hot Springs tubs are the best value on the market. We are thinking of upgrading to a swim spa and we …

Travis was great to work with and we are thrilled with the process and value of our new Bullfrog spa.

Kevin installed a Hot Tub cover & swing arm for us on an older model Sovereign Hot Springs Tub and the fit and operation is perfect. Highly recommended!

Kevin was Awesome and great service

Early to appointment

Travis was very helpful, easy to work with and informative! Great experience!

Great service – customer support is excellent with high quality tubs.

Worked with Travis R and I feel he went beyond being helpful in getting the tub we needed and set up👍

Every encounter with Hot Tubs has been positive: sale and followup by Travis R, Jeff in Service, and install by Kevin. I love my Bullfrog hot tub.

In February 2023 I purchased a Bullfrog hot tub at a special event at the Costco in Woodinville, WA. Travis of Hot Tubs Northwest was running the event. He was able to answer all my questions about the hot tubs. Since my purchase he has …

Travis was professional timely and very communicative- highly recommend his service to any of my friends or family

Travis Riddle was Friendly, knowledgeable and was able to understand what we wanted

Good selection and great knowledge

Great sales team. They are up front with pricing and answered all my questions. Came out to the house and did a walk through and water test. Definitely recommend to anyone in the market for a hot tub or products.

The spa delivery timing was perfect! Our county is connected to the mainland by the Washington State Ferry System. A small crane was also required at the site to lift the spa off the delivery truck and lower it into place. The local heavy …

This company is the best! Our 26-year old Hot Springs Sovereign (still running great at the time!) was damaged by a huge branch in a windstorm. The service department at Hot Tubs NW quickly ruled the spa a total loss for us, a great help in…

Bought a bullfrog hot tub from them. Josh from Hot Tub Northwest has been really helpful and is very responsive and patient with my questions. The delivery crew is also top notch. I have no reservations to recommend them to anyone.

What is the best way to bring family and friends back together? Non stop pool parties! This summer was the anti-covid. The best money I have ever spent on anything in my life. Zero regrets and a sense of childlike wonder every time I woke …

At first I never actually build any interest on this Binary/Forex trading of a thing but when I later gave it a try with the Help of this wonderful Expert Trader Mrs. vanessa william it was a successful trade for me. All i did was to invest…

They are lots of recommendations here but not all are legitimate, I will say it's the grace of God I was able to come across Mrs. MADDIE SCHAEFER . My life changed for good I only invested $1000 to her platform just after six days I was …

I was impressed with this shop. No pushy sales people. Totally up front about what they are charging and what's available. The sales man was very educational and non judgemental. When we are ready to purchase they will get my business.

Had a lot of hot tub chemicals and were efficient

Amazing service! The above ground pool in my backyard was a tinted green and with the chemicals they led me to helped tremendously! Local and comparable prices to Amazon without having to wait for shipping

Great place to look for a hot tub

Josh was very informative and honest. Our tub arrived ahead of schedule and the team who installed it was professional, friendly, and helpful. We’ve only had our Flair model for a weekend and love it. Being first time hot tub owners, we …

Great experience from start to finish. Jordan was very patient answering my countless questions and the install crew was very conscientious setting up the tub and walking me through the startup process.

Very thorough and helpful with my hot tub needs

Debbie ais very patient with me and has been really helpful because I am a rookie when it comes to hot tubs. Their service is five star.

Awesome company. Fast knowledgeable service. Very friendly staff. HIGHLY RECOMMEND.

Amazing job! I reached out to Dan over 5 years ago inquiring about installing a new pool. He put up with my annual bothering and questions about pools until I was finally ready. We have just finished our pool install and could not be more …

From sales to instillation, these guys are great. They sold me exactly the right hot tub for my space and use. Delivery and installation was super easy, and they took time to explain the ‘how to’ of routine maintenance. Now soaking every …

Good experience start to finish. Battled myself to go here or the competition down south. Glad I came here. Josh is really knowledgeable and helped me pick a tub that fit my budget and my needs. He happened to have the one I wanted in stock…

Very friendly. Awesome people

Great place!!

We highly recommend Northwest Hot Springs after having a fabulous experience with our purchase of a hot tub there. Not only are we thoroughly pleased with our new hot tub, but the customer service is superior. Everything from updating us on…

NW Hot Springs is awesome. Great customer service and my salesman Josh was great. He bent over backwards to make my purchase happen. All questions were answered and the setup guys were prompt and extremely careful with my new tub. Don’t …

From start to finish, this was by far the best company to work with. I called around at multiple locations for a hot tub but when I spoke to Jordan at NW Hot Springs on the phone, I knew I was in good hands. He took his time to take us …

Talk to Dan.

Great hot tubs. Knowledgeable, helpful.

Awesome customer service and quality hot tubs! We bought a Limelight tub from Jordon and can’t be happier. They are so helpful and its nice having the peace of mind knowing that you have a team of pros that are always there to help if …

Travis was very helpful.

Excellent service...excellent all day...

In my opinion Northwest hot springs is number one in hot tub sales pellet smoker barbecues and any of your hot tub needs whether it be big or small try them out you won't be disappointed

Really friendly and helpful. We bought a house with a hot tub and they tested our water sample and gave us step by step instructions on how to care for our hot tub. They helped us get the chemicals we need to maintain it at a very …

I have an old Hot Springs Classic Hot Tub that wasn’t heating and had a water leak that wouldn’t stop. I went into Northwest Hot Springs to see if they could help keep the old tub running. Galen and Pam went above and beyond to help me out…

My go-to spot for hot tub care.

Fast, prompt, courteous service and load up by Jordan. Great place!

~Joel Douglas Coachman Inn

Really enjoying shopping and getting our hot tub from Northwest Hot Springs! They made the process easy and we appreciated all the advice and knowledge they gave us about our first hot tub!

Extremely satisfied customer. It took a while to figure out the difference between a normal spa and a Hot-springs spa, I had both. These are like a work of art. The quality is amazing and the power of the jets and the seating, you really do…

Love our Hut Tub for Northwest Hot Springs. Josh was a great salesman!!!

My husband and I just purchased a Vanguard tub (Highlife collection) from NW Hot Springs. We had a really great experience from start to finish, starting with the sales process and ending with the tub installation on our deck at home. …

Always friendly staff and very knowledgeable. They explain maintenance of my Hot Springs Spa thoroughly.

Outstanding! Customer service is awesome, even with this "Stay Home" time. Very knowledgeable and highly motivated. Highly recommended!

Good products and friendly people.

Ask for Quinn.

Staff were friendly, install was done quickly and efficiently. NIce place to do business with.

Great service

We love our tub! Jordan was great at explaining all the features and working with us on pricing. I can’t say enough about the installation crew. The team was very professional and did not leave until we felt comfortable that we …

Very pleasent experience working with these guys. Jordan was great in helping us pick out the right hot tub for our family, and we couldn’t be happier with the job Quinn did delivering the hot tub and walking us through everything. Very …

Great customer service provided by everyone we dealt with. Debbie was very knowledgeable and friendly during purchase and Quinn was super helpful with delivery and set up!

Expensive but know the market. Sales team is quick and efficient.

Josh was very professional and friendly. As my wife just said: pleasant and efficient. We enjoyed his service.

Quinn and David just installed my hot tub. I have a complicated schedule and they were exceptionally accommodating. At installation they were professional and friendly and they did a fantastic job.

I worked with Jordan for sales and he was…

My wife and I recently purchased a hot tub from Northwest Hot Springs. Jordan Brown was our sales person and was extremely helpful in explaining the features of the various models, so that we wound up with a hot tub that was perfect for our…

From the initial evaluation/sales (Jordan was my salesperson...outstanding!!!) experience, through the installation experience (Quin/David were on the installation team) and subsequent store support, the decision to purchase my hot tub from…

We recently purchased a hot tub from the Burlington NWHS and we can't say enough great things about them!! Travis answered all of our questions and was very friendly and accommodating with our needs. It was delivered on the day they …

We bought our hot tub from here at the Burlington location an I can say the staff are all wonderful here. They are helpful and friendly even years after an item has been purchased. Recently I was out shopping and I ran into the same helpful…

I recently went into Northwest Hot Springs to find some cleaning chemicals for a hot tube i recently purchased and spoke to a man name Quinn Hooker he helped fined the stuff i needed and more thank you for the friendly advive on the up keep…

We would like to thank Quinn and his partner for their outstanding effort in getting our hot tub delivered and sat into place!

They took that extra time and effort to insure everything was just perfect.

Quinn and his helper did an amazing job delivering my hot tub. Perfect placement and the site was cleaner when they left than it was when they arrived. Thanks!

I highly recommend Northwest Hot Springs! Jordan Brown was great to work with. He was very knowledgeble and helpful through the whole process of purchasing our hot tub.

Great experience purchasing from NW Hot Springs. Jordan does a great job every time I have a question or need products! We could not be more happy with our hot tub. Thanks again!

Debbie was very helpful and got me everything I needed quickly and with a smile.

First time in the store, and I got everything I needed. The sales associate, Debbie, was very helpful and knowledgeable. I will come back to this location next time.

Jordan did an excellent job of finding the right tub for us!

Dan Hyatt and his crew(Quinn, Ken, and others I may be forgetting) are amazing. To start, Dan built an amazing in-ground swimming pool for us. I can’t thank him enough for the hard work he put into making this happen. The project was …

*EDIT: thank you for getting back to me! That makes a lot more sense.

Bought a Green Mountain Grill, overall good experience. Seemed weird to ask for so much information (like my address) to buy a BBQ that isn't being delivered...?

Quinn Hooker helped me pick the right cleaning system for my tub even though we did not purchase tub there. I would definitely recommend them for your hot tub needs, friendly and helpful!

Josh Bedker was extremely helpful and answered all my questions. Josh had me sit in a variety of spa's which was extremely helpful. Josh was very knowledgeable on pricing, system functions allowing me to narrow my decision. I would highly…

The folks at Northwest hot springs are absolutely fantastic. Tammy is such a wonderful help, she bent over backwards to help us out. always there to answer questions even on Sundays. we haven't even gotten our hot tub yet and I love this …

Staff is very friendly and knowledgeable. Great company to work with. They delivered our spa to San Juan Island, set it up and gave us a wonderful tutorial on spa treatment. Thank you NW Hotsprings

Tammy was awesome. Knowledgeable and excellent customer service!

From the moment we walked into their beautiful showroom, we were warmly and genuinely greeted and we were able to look around leisurely and find exactly what we needed. Tammy and her associate were very knowledgeable and helpful and made …

You were amazing help to me

We were helped when we needed it on the show room, and when we needed time to discuss, Tammy let us have our space. It was quite easy and we decided to purchase an in-stock tub.

Quinn the installer was fantastic to work with. He was very …

The staff at Hot Springs is consistently amazing. We purchased our first spa over 15 years ago from them and everything was exactly as promised from operating expenses to ease of care. Over the years they helped us keep it maintained with …

This store is great and the staff are the best. Quinn and Jordan always help me out – easily the best customer service in the Skagit Valley.