TRY BEFORE YOU BUY
Book a Free Test Soak
A private appointment, a heated spa, and time to feel how a model fits before you decide.
Test Soak
What is a test soak?
A test soak is a free, private appointment to try the hot tubs you are considering in warm water at a Hot Tubs Northwest showroom. Seat counts and spec sheets tell you very little about how a spa actually fits you; twenty minutes in the water tells you everything. Bring a bathing suit and a towel, and we handle the rest.
How a Test Soak Works
We set the water aside for you, so it is just you and the spas on your list.
1. Request a time
Tell us which models caught your eye and when you would like to come in. We will set aside a private time for you.
2. We get the water ready
Your models are heated and ready when you arrive. All you bring is a bathing suit and a towel.
3. Soak, compare, decide
Sit in every seat. Feel the jets. Swap to the next model and compare. There is no better way to choose a spa, and there is no obligation when you are done.
Shopping a Swim Spa? Book a Test Swim
Endless Pools® swim spas
The same idea, with a current. Try an Endless Pools swim spa in the water before you buy. Test swimmers must be 16 years or older.
Book a Test SwimVisit a Showroom
Every showroom keeps spas heated and ready. Book a time at whichever one is closest to you.
Burlington
Full line-up on the floor
507 Fisher Ln, Burlington, WA 98233
(360) 757-1888 ext. 1
Mon–Sat: 9am–5:30pm · Sun: Closed
Ferndale
Serving Whatcom County
5060 Pacific Hwy #151, Ferndale, WA 98248
(360) 757-1888 ext. 2
Mon–Sat: 9am–5:30pm · Sun: Closed
Lake Stevens
The dedicated Caldera® store
631 WA-9 Suite 42B, Lake Stevens, WA 98258
(360) 757-1888 ext. 3
Mon–Sat: 10am–6pm · Sun: 10am–4pm
What our customers say
Recent five-star Google reviews from shoppers who took their time deciding.
“Yet another 5-star review for Hot Tubs Northwest, and specifically for Randy Skelton, who went above and beyond to make our experience excellent. It took us over a year to go from “window shopping” to wet-testing (at HTNW twice, and two other spa retailers) to finally purchasing, and he stuck with us patiently the whole time.…”
“You Don’t Get Randy at Costco. When we were shopping for a hot tub, Randy made a comment that stuck with me. He said, “If you buy the tub, you get me.” At the time I thought it was just a clever sales pitch. If you’re currently trying to decide between buying a hot tub from a local dealer or ordering one from Costco, let this review answer that question.…”
“Absolutely fantastic service from the team at the Lake Stevens location. Jared especially was incredibly kind, super knowledgeable, and truly cares about the customer experience. Prices are fair, the team is reliable, and I’ll be coming back for all my hot tub needs. Highly recommend!”
Frequently Asked Questions
What to know before you get in.
Does a test soak cost anything?
No. Test soaks are free, and there is no obligation to buy afterward.
What should I bring to a test soak?
A bathing suit and a towel. We take care of everything else, including having the water heated and ready when you arrive.
Can I test soak more than one model?
Yes, and you should. Comparing two or three models back to back is the fastest way to feel the differences in seating, depth, and jets.
Is there an age requirement?
Test swimmers must be 16 years or older for swim spa test swims. Ask us when you book if you are planning to bring the family.
Try Before You Buy
Burlington · Ferndale · Lake Stevens
Seat counts on paper tell you very little about how a spa actually fits you. We keep spas heated and ready at all three showrooms. Come try one, and our team will help you weigh the models that fit your space.
Book a Test SoakTry Before You Buy
Tell us what you’d like to try and when works for you. We’ll set aside a private time at the showroom and have it ready when you arrive.